Frequently asked questions

Can't find what you are looking for? Please contact us.

  • Customer support

    Available between 8AM to 6PM. Ready to answer your questions.

  • Do you need help?

    Give us a call or send us an email. We are ready to assist you

     0729 000 222

     jambo@printers.ke

     Ask your questions on WhatsApp

1. What products does Printers KE offer?

We offer a wide range of products, including:

We stock top brands such as Konica Minolta, Canon, HP, and Kyocera.

2. How can I purchase products from Printers KE?


You can conveniently purchase products through our online shop. Browse our catalog, add items to your cart, and proceed to checkout.

3. Do you provide delivery services?


Yes, we offer delivery services for all orders placed through our online shop. Delivery times and fees depend on your location. Please check during checkout for specific details.

4. What payment methods do you accept?

We accept various payment methods, including:

  • Mobile money (e.g., M-Pesa)
  • Bank transfers
  • Debit and credit cards

Details will be provided during the checkout process.

5. Can I get technical support for products purchased?


Yes, we provide technical support for products purchased from Printers KE. For assistance, contact us at jambo@printers.ke or call us at 0729 000 222.

6. How do I know which product is suitable for my needs?

Our team is here to help! Contact us at jambo@printers.ke or call +254 729 000 222 for personalized recommendations based on your requirements.

7. Do you sell spare parts for office equipment?


Yes, we stock spare parts for various office equipment, including printers and photocopiers, from leading brands such as Konica Minolta, Canon, HP, and Kyocera.

8. Can I return a product if I am not satisfied?

We have a return policy in place to ensure customer satisfaction. Returns are accepted under specific conditions. Please visit our Refund and Return policy page for more details or contact us directly.

9. How can I contact Printers KE?

You can reach us via:

  • Email: jambo@printers.ke
  • Phone: 0729 000 222
  • Adress: 1st Floor Nation Centre, Kimathi Street, Nairobi, Kenya

© 2026 Printers KE — A trading name of Inklight Printers Limited

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